Thank you for shopping at Alak! We are committed to delivering your orders in a timely and efficient manner. Please take a moment to review our shipping policy.

Processing Time
All orders are processed within 1-3 business days after payment confirmation.

• Orders are not shipped or delivered on weekends or holidays.
• In case of delays due to high order volumes or unforeseen circumstances, we will notify you promptly.

Shipping Methods & Delivery Times

• Standard Shipping: Estimated delivery within 5-10 business days.
• Express Shipping: Estimated delivery within 2-5 business days.

International Shipping

• We currently offer international shipping to select countries. Additional customs fees, taxes, or duties may apply and are the responsibility of the customer.
• International shipping times vary by destination, with an average of 7-15 business days for standard delivery.

Order Tracking

• Once your order is shipped, you will receive a shipping confirmation email with tracking information. You can track your order on our website or via the carrier's website.

Shipping Delays

• Alak is not responsible for delays caused by the shipping carrier, customs clearance, or any unforeseen circumstances outside of our control.

Lost or Damaged Packages

• If your order arrives damaged or is lost during transit, please contact us at [your customer service email] within 7 business days. We will work with the shipping carrier to resolve the issue.

Contact Us for further queries
For any questions regarding shipping, feel free to contact our customer service team at alaktextile@gmail.com.